The Mecklenburg County Board of Commissioners is looking closely at ways to improve the county’s permitting and inspection process, and new County Manager Dena Diorio has named the issue one of her top priorities for the coming months.
REBIC has been meeting with County leaders over the past few weeks, and has prepared a series of specific recommendations for improving the efficiency of the Code Enforcement division, which includes:
- Reducing inconsistencies between Plan Review and Inspections;
- Aligning inspection times with project size;
- Improving the county’s permit hold notification system;
- Facilitating a cultural shift to improve customer service
During his State of the County address last Friday, County Commission Chair Trevor Fuller identified improvements to permitting and inspections as one of the most important issues for the Board to address, saying:
I want you to know that we have heard you in the business community when you are telling us that our permitting, inspection and code enforcement operation, though well‐run, is not fully meeting the needs of our constituents.
That is why I report to you today that county manager Diorio has elevated this issue to a high priority in the county. Working with the city of Charlotte and others, Manager Diorio is leading a thorough review of our current permitting, inspection, and code enforcement system. She is hearing input from all the stakeholders. She will be taking specific steps, and making recommendations to the board, to address the concerns that have been raised. All of this is to say that we will make sure Mecklenburg County is truly open for business.”
Commissioners Pat Cotham and Matthew Ridenhour have also spoken on the need for improving Code Enforcement, both identifying it as an economic development priority during a January 23rd appearance on the Sunday morning political show FlashPoint.
REBIC will continue to work with the County Board of Commissioners and Code Enforcement staff to identify opportunities to improve the plan review, permitting and inspections process, and we welcome any additional suggestions you may have.