Mecklenburg County Hopes to Have POSSE System Back Online This Week

Code Enforcement

In the wake of last week’s cybercrime attack, Mecklenburg County is continuing to make progress on restoring permitting systems to full functionality. LUESA is running tests on the POSSE system today, and pending those results, is hoping to have it back up and running by tomorrow or Thursday.

LUESA director Ebenezer Gujjarlapudi told REBIC today he is confident that no plans or review comments were lost during the hack, so the department should be able to pick up where they left off once everything is back online.

Code Enforcement has been averaging about 1,000 inspections a week since the system collapsed, so they don’t expect there will be much (if any) of a backup once the system returns to normal. In addition, the County says they’ve had a number of on-schedule reviews completed this week using the paper process, and once the system is back up, they’ll contact all customers in the queue to let them know how they’ll be proceeding with their scheduled reviews. Again, they seem to expect a minimal disruption. Continue reading

Important Update from Mecklenburg County on Computer Outage

Code Enforcement

An Update for Our Customers

As the situation with Mecklenburg County’s computer system outage continues to develop, we want to keep our customers as informed as possible of the steps Code Enforcement staff is taking to help our customers. As of the afternoon of Wednesday, Dec. 6th:

  • Phone and e-mail systems are functional. is functional, but in some instances, that functionality may be limited, when the site links to or interacts with a program that has not yet been restored.
  • The following systems are still UNAVAILABLE: Permitting & Inspections software (also known as POSSE Outrider or the contractor login), Online Permitting (also known as HIP and TIP), Electronic Plan Management (EPM). Several smaller systems that support these programs or our daily business processes are also unavailable.
  • Inspections are being performed, but scheduled and managed manually. Since our inspections scheduling methods are currently unavailable, please call your inspector directly to request an inspection. If you do not have your inspector’s number, please call the Customer Service Center at 980-314-CODE or check our online staff directory.
  • When systems are restored, we will work closely with our plan review customers who had scheduled reviews pending. Plan Review customers with questions should contact their plan review coordinator directly.
  • We are exploring options for significantly scaled-back manual plan review and permitting processes.  We will update you when a modified process is available.
  • If you are facing an urgent situation, such as the need to have an inspection so power can be restored to a home, or having deadlines such as closing on a home purchase,  please contact the Customer Service Center at 980-314-CODE, or your inspector or coordinator, if you have their contact information.
  • Our office will remain open during regular business hours and our staff will be putting in extra time to help our customers as more of our systems are restored. Commercial and residential technical assistance is still available.

Our priority is minimizing the impact on our customers and community. We are committed to helping resolve each problem as quickly and efficiently as possible. We apologize for the inconvenience, and thank you for your patience.

We will continue to update you, our valued customers, as we have more to report.

Storm Water Advisory Committee Considers Proposal That Would Increase Fees for Commercial Property Owners

At its regular meeting yesterday, the Charlotte Mecklenburg Storm Water Advisory Committee (SWAC) heard public comment on a staff proposal that would increase storm water fees for hundreds of commercial property owners in Charlotte and some surrounding towns.

City and County staff are proposing capping existing storm water fee credits for older commercial detention ponds at 71%, which is similar to a proposal defeated in 2012 that would have capped the credits at 75%. Presently, these older ponds are eligible for 100% fee credit under the ordinance. You can view more information about the proposal here. Continue reading

Mecklenburg County Code Enforcement Launching New Apprenticeship Program for Vets

code enforcement

Building With Our Veterans is an innovative new initiative in Mecklenburg County that helps qualified veterans spend a year taking courses and apprenticing alongside Mecklenburg County code officials. At the conclusion of the program, graduates who successfully complete the state code official certification exams and satisfy the hiring requirements of Mecklenburg County can join the team at Mecklenburg County Code Enforcement.
The program was born of a need to remedy two issues in Charlotte-Mecklenburg – an under-utilized workforce of military-trained men and women, and a public sector occupation that is struggling to find qualified, skilled candidates. Veterans with experience or interest in construction, the built environment, and life safety issues can be trained and certified to meet the public sector need for code officials.

Frequently Asked Questions

• How will Building with our Veterans help veterans become code officials?
Building with our Veterans participants will spend one year taking 335 hours of required courses through Central Piedmont Community College, and train with Mecklenburg County code officials for 664 hours, an average of 20 hours per week. Participants pay no tuition or fees for the courses, and receive a stipend of $15/hour over the course of the year. At the conclusion of the program, students who have successfully completed the coursework will be eligible to take the state certification exam to become Level I code officials in their trade of choice. Building with our Veterans graduates who become certified and satisfy Mecklenburg County hiring requirements will become part of the Code Enforcement team.
• How many years of experience is necessary to apply for the program?
Applicants should have a high school diploma or equivalent and two years of experience working with a licensed contractor. Program participants should have a valid North Carolina or South Carolina driver’s license and the ability to obtain and maintain a county operator permit (employee driving permit).
• What kind of work will program participants be doing during the apprenticeship? Participants will assist and learn to complete construction inspections in one- and two-family residential projects, townhouses, residential day care facilities and residential care homes. They will also learn to research and answer technical questions from contractors on N.C. Building Code and the inspections process.
• How do interested veterans apply for the program?
The position will be listed on Mecklenburg County’s website in the next few days. Go to job listings on and search for the “Inspector Trainee” position. From there, interested veterans can submit their applications online. The first class of Building With Our Veterans participants will be selected in December.
• When does the program begin?
The program will start in January 2016 and run through December.

For more information, visit

(Source:  Mecklenburg County)

County Manager’s Work Plan Prioritizes Code Enforcement Improvements

At its regular meeting on Tuesday, August 4th, the Mecklenburg County Board of Commissioners voted to formally adopt County Manager Dena Diorio’s FY 2016 Work Plan, which includes a number of key initiatives to improve the Code Enforcement division, which oversees the building permitting and inspections process.

Continue reading